I had decided I wanted this procedure done, and when I heard my insurance didn't cover it, set out to looking for somewhere affordable, and of course someplace that I could trust. I had read reviews of several places - there were a few that were MUCH more expensive, and also a few that were cheaper. I emailed Bill a few questions, and was pleasantly surprised when he responded almost immediately. I filled out the health questionairre, then called Bill to discuss scheduling. I was really impressed with how organized they were - I went and watched the video of the Oasis of Hope hospital, and started reading everything I could find on Dr. Illan. After I got my surgery date, Stacey sent me the pre-op diet. I had a couple of questions for her, and also, got very quick responses.
The day of the surgery, my wife and I flew to San Diego. Memo, a driver for BP MX, picked us up at the airport. He was awesome -put us at ease, told us all about the area - got my mind off the surgery.
When we arrived at the hospital I was very impressed. I met several staff members, filled out some paperwork, and got ready for the pre-op tests. Somewhere along the way, Dr. Illan came in. He is nothing less than awesome. I had tons of questions, and he was so patient, answering everyone of them. Even my wife was impressed when he said he considers every patient a member of his family, and treats them as such. I pretty much lost any fear I had after that point.
Surgery went well - the nurses were awesome, as were the other doctors I worked with. The valets treated my wife like a queen - walking with her to Starbucks, taking her out to dinner - she was well taken care of.
The hotel at the casino is very nice. The rooms are very spacious and the people there were very friendly. We met our valet Juan, and he was incredible. He showed us the town and also showed me how to live with my new sleeve in the real world - this really turned out to be more like a vacation than a medical journey!
I need to mention this site too - if you ever have questions or concerns, Bill, Stacey, even Dr.Illan! are right there to respond - you will never feel like you're in this on your own!
I would recommend, without hesitation, Dr Illan, Bill, Stacey, and BP MX - I'm excited to be on this journey - and glad I picked BP MX to help me!