Unfortunately we have no idea if he would have been a good fit for her because she did not stay. I agree everyone should be treated with respect but this is not a fair world and never will be so you can either choose to react to someone who is treating you unfairly, or you can choose to "turn the other cheek" and discuss your concerns later with either the surgeon or the office manager. This is a very good life lesson for all of us.
1 - We have no idea what that nurse has been through recently. Maybe it was a rough day, maybe it wasn't. I have been rude to people in the past as well for my own reasons that I was sorry for later. Has anyone else?
2 - Why does someone else's attitude bother us? "He who angers you, controls you."
3 - Never base our response on the actions of others. This is good leadership. Step back, think through the situation, and respond with the best possible solution for all parties involved. Consider everyone.
Something I have tried to practice in my own life is this:
I live a very good life, I have always been taken care of, I have a roof over my head, My family eats and has ample clothing, I am cool in the summer and warm in the winter. If someone chooses to wrong me or take advantage of me it is not place nor is it my right to cause them to suffer or repay me in any way. The good things I have in my life were GIVEN to me by someone who should hate me and destroy me. But because He first loved me long before I loved Him I will choose to love others to the absolute best of my ability, which usually falls well short of what it should be.
If you argue with someone you may win or you may lose. If you love and forgive someone you win every time.
Mike