Thanks for the reply. Starbucks used to sell it in moderate-sized bags as Black Iced Tea Bags a couple of years ago. Then after they bought TAZO, they stopped selling the consumer-sized bags, and now sell it ONLY over the counter.
The bags I buy are those gigantic bags used to brew gallons (the EXACT stuff they use), but I just rip them, put them in an infusor one big cup at a time, and go about me business.
If you're in a Starbucks, one that actually knows how to make it properly, it's pretty tasty. If it's badly done, it's bitter.
Stevemitchell