Jolene McAlinden

Hi My mother nearly died because of botched surgery at Erdem hospital in Turkey so I want to try & help as many people as I can to NOT go here. On 26th January my mum went for gastric sleeve surgery, gallstone removel & oesophagus repair which was performed by doctor Ali Solmaz. She returned home 1 week later & within 10 days was admitted to a special care unit in hospital unable to keep fluid, food & her own saliva down she was tube feed until the doctors found out what happened. After investigating they discovered all surgeries were botched. After 3 months of being fed via a tube she received corrective surgery last week. I contacted Erdem to inform them & they offered free surgery to fix their mistake but mum was on her death bed and unable to travel. We are from Northern Ireland & mum was in an intensive care unit so travel was out of the question. I asked them for a refund as now mum has been out of work and it has put financial pressure on all the family & they said no and said she signed a form & it’s not their problem anymore. I told them I intend to inform anyone wanting surgery of what has happened & they said “do what you want” their words. I have messages of all correspondence with Erdem which clearly displays their lack of customer service and empathy for how they left my mother. They monitor their Facebook pages & will not let any negative comments be posted so that me or anyone else cannot make anyone aware of how horrific they have treated us. My mum thought she would be fine, she wasn’t. It could happen you. Please please take my advice. Go somewhere else, not Erdem hospital in a Turkey.