Dr. Spiegel is the most experienced lapband doctor in the country. He might be busy, but that is because he is the best. I would rather go to a doctor that noses what he is doing, rather than go to a doctor that has only did a hand full of patients. I had my surgery April 7th, 2005, I have lost 90 pounds. I recommend Dr. Spiegel to everyone. In my opion his staff is very nice and understanding, since most of them have the lapband. They may be busy but they always have time for their patients. They are on call 24 hours a day. I love Dr. Spiegel and his staff.