I posted this in the fill doctor section too but thought I should post it in NM also...sorry if you got it twice.
I just wanted to share my experience with Fill Center USA with all of you.
They just acquired a new provider in Albuquerque, New Mexico. (Southwest Endocrinology). They called me and notified me that there would be a training day and if I were to get a fill done on that day I would get a reduced cost for the fill. I did not make an appointment for the training day because I paid for my band out of pocket and did not want to risk damage to the band by being used for training. But then about a month or so after this training day I called and made an appointment for fill… thinking they had done a few by then and it would be good. They set up everything for me and when I arrived for my appointment, after a 3 hour drive and almost a 1 hour wait to see the doctor, I was notified that they were doing training that day. They had never said anything about it up until this point. They had already charged me full price for my appointment instead of the reduced training price.
Now they have refused to refund any of my money even though they did their training on me (and others) and they are now refusing to cancel my membership with them because they say it is a “lifetime” membership.
For what its worth, I just thought I should share with anyone considering using Fill Center USA for fills and if you were another of the patients in Albuquerque on Saturday March 28th I wanted to let you know that I had made a complaint about what we were charged.
(The doctor himself was very nice and personable so if anyone in Albuquerque needs a fill doctor I would call him directly instead of the Fill Center…and it would probably be cheaper too!)