Thanks for your feedback. Because my husband's company is self insured, we are going to request their help. What is so confusing is that we sent in all the documentation BCBS asked us to. They sent an approval letter to both my surgeon and me.
I spoke with a representative from BCBS right before my surgery too. We discussed everything and she said, "Have a good surgery."
The rejection of the claim states the service/expense is not covered under our plan. This does not make sense because it is covered and my surgery was approved as medically necessary.
My BMI was fluctuating between 38 and 39 at the time of surgery, although it was 40 when I started my most recent weight loss program. We submitted all co-morbid conditions. I had at least four.
This is all so frustrating. The surgeon's bill is over $8,000. I don't understand why BCBS won't cover my surgeon!
Hopefully, I will have answers soon and I will post them to the forum so that others will be aware of this possibility.
Thanks again