It was the staff that said everything, though I am sure it was the surgeon that yelled at the staff. Either way, they refused to see me any earlier than 2.5 weeks from now because "There are other people who have been waiting". As if I had not been waiting for the last six months. It was just very disconcerting to be feel like I was thrown away because I changed my mind on the procedure I was most comfortable with. Basically I just can't believe they would treat me this way. I never missed an appointment, diligently went through all the surgery clearances, which I am guessing I will now have to repeat in 3 months. Went through education class, went through pre-op at the hospital. I spoke with my insurance and they said all it would take was the surgeon to call them and explain why the procedure was being changed and they would then approve/deny the same day.