You have to keep fighitng. I did. YOu can't stop because thats what they want. USe a lawyer or not, but don't stop. I didn't. And dont trust them either, I did on the phone and they told me sure not problem and then boom denied. Mr. viscio appealed for me and we won, but I'll tell you, the fight is a pain in the butt and not something we need on our heads. Good luck.