Okay - here's the back story: I've gone through my 6 month approval process, jumped through all hoops, and finally got my surgery date (yay!), but over the past 6 months I've developed a general "bad feeling" about my surgical group! (Always an hour+ wait for office visits, poor staff communication, lack of personal attention from surgeon, etc...) I honestly always feel rushed and "blown off" when I'm there, like they're understaffed and carry too many patients. Soooo, obviously this doesn't make me feel super confident going into a major surgery.
My question is...is it possible to switch surgical groups once insurance has approved? Does anyone have experience with this? I don't want to be that cranky patient who demands all their medical records and causes a scene lol - but at the same time, this is my health and safety, and a long term post-op healthcare relationship we're talking about! I would love to have a surgeon who's better at explanation and communication.
Thanks for any insight, friends - I appreciate it!
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