Hello all,
I'm still trying to get a straight answer from Cigna, and my doctor's office has been wonderful in assisting me....
Last week I got a letter requesting more medical info for my VSG procedure. The doctor promptly replied.
Today I get a denial letter. Actually, it reads "The employee must have 2 years of continuous service with the company for coverage to be available"
I've been with my company 25 years, Cigna only since 01/2015.…...I'm trying to find out what "2 years of service" they mean.... With my company or with Cigna.
Very ambiguous.
If they mean with Cigna, what are the odds they'd "bend the rules" 4 months early? I was scheduled for mid August surgery.
Thanks!
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