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Hey Clare, yes I was banded with them in '09, I have to say I've not been impressed with their aftercare at all, but I paid for the basic package, so only got 1 free fill, nothing else really, not even the call from the nurse you're meant to get a year out. Just had a scare recently where I thought I'd slipped, called them in a lot of discomfort, got sent to Manchester Royal for unfill but their..