theantichick

Poor monkeys. Even they don't deserve to be tormented by insurance companies. Stand strong. Sometimes I think ins. companies just try to wear us down--hoping we will just give up.

One of my least favorite institutions - my the promises they make until it is time to pay

I'm just frustrated. I submitted $700 in therapy bills from a provider I found on my insurance website, she's in-network. The superbills all had her name, her NPI # and her license #. They don't show her license type. The insurance company took 2 weeks for this to show up on the website, and it's marked as "miscellaneous provider", out of network, and pending getting the provider's name, degree, license type, and license #. I called to find out if they're getting that from her, or if I need to do something, since no one has contacted me. The nice lady on the phone said no, they haven't contacted the provider because they didn't have contact information. Her phone number and email are on the superbill. I told her that most of the information they need is on the bill, and the provider is in-network, that's how I found her. She said "oh, that's odd. Let me try putting it in and submitting it. But I don't know if they'll take it verbally, or if we need it in writing". Insurance companies will do anything to keep from paying claims. I have extensive experience fighting them (I had a knee surgery that they considered experimental and investigational - but it wasn't, I wore them down but it took 8 months) so I'll not give up, but gosh, I hate insurance companies.