Hello Tiny71:
Destiny79 is sooo correct- the key to obtaining a quick and troublefree approval is to submit all of the information for UHC- all at once...
It will not be forwarded to the reviewing RN if the information is not complete-
Just remeber that!
You also have to stay on the office staff to ensure that they submit your case complete and without missing documentation (if you have it)
Good Luck!