So, I got an email response from Aetna, can anyone provide some insight? To me it seems like they might deny it. I should also say my surgeon's office never contacted me for additional information. Should I be concerned.
~ Cookie
Your request Your precertification request, authorization number ########, is pending. On November 16, 2015 a letter was sent to the requesting provider stating we needed additional information to make a decision. We requested the following information:
Clinical documentation appropriate for the procedure, such as diagnosis, medical history and physical, symptoms, relevant medical chart records, results of appropriate imaging modality, results of conservative management, Photographs, functional assessment etc. Once our Precertification Department receives the additional information they will be able to make a determination.