ab123.

Wow ! Good thing you stayed and advocated for yourself. I had an an issue where they though my insurance was inactive and my surgery was almost cancelled. I almost freaked out but I called the insurance, verified it was active and called my surgeon's office and had them do the same while I was on the phone. Keep fighting for yourself... you are worth it.

Thanks. Isn't it a shame we have to do their job for them. We are the clients!!!

it really is - its what they get paid to do and its frustrating when they don't do it right