I have UHC choice plus. For some reason, UHC will not give me my plan's requirements for WLS in writing, only over the phone. I have spoken to them many times, and they insist there is nothing they can send me. I just saw my surgeon for the first time and we are trying to set up a plan, and they seemed surprised that UHC would not put it in writing. Its important (among many other reasons) because I was told I don't have to have the required 6-month supervised diet. Has anyone had a similar experience? Any solutions?