desertsleever

I didn't want to freak anyone out. I just wanted to give you a heads up of what could happen if it is overcrowded. I'm glad Janese was able to ease your concerns. I guess I would have a different view of ALM if Janese was able to fix the situation, but she did not nor has she tried to make it right since. I 100% believe it was bad timing that all doctors were scheduled for surgeries on the same day and if the coordinators would have done their homework they should have known and remedied the situation. On a good note: I'm am over six weeks out and I feel great. The surgery went flawlessly and my incisions are all healed. Getting ready for my first trip to the lake. Good Luck with your surgery.

I had my surgery on April 25th, with Dr. Ortiz. My surgery went well, but I almost canceled the day of my surgery. When I first arrived we were picked up by somebody who wasn't a regular driver ( I was told he was being fired later on) He drove us to the hospital to get pro-op which I was told that would happen the day of surgery so I go excited that this is moving along only to be told once we were at the hospital nevermind come back tomorrow. :-( Strike ONE When I got to our hotel I was told all the rooms with two beds are full I will need to share a bed with my companion thank goodness my cousin was with me. Strike TWO Tip: I was never told to stay in my room because they might call us to go to pre op. My mistake I went downstairs to enjoy the broth and missed my call for pre op. Day of surgery: Picked me up on time, drove me to the hospital and this is where I almost quit. not only was the hotel booked so was the hospital. The payment includes hotel and your OWN hospital room that is a lie. I almost walked out when I was told I was going to share a room with a stranger especially the first night. They offered me $100 refund which I never received. Strike THREE I should have gone with my gut and waited at least until the next day. The first night is the hardest they want you walking around, but I barely could get out the door since the other patients bed was blocking it from opening. They put my cousin in a recliner in the middle so I had no place to put the ice chips (chunks) It was horrible. The nurse they sent at night spent the whole time crying over breaking up with her boyfriend and ignoring the patients. When I was released they sent me back to the hotel to be told my room wouldn't be ready for 3 to 4 hours unless I paid for an upgrade at that point I feel the coordinator should have stepped in and taken care of it but they didn't. I decided to upgrade since I was still in pajamas and after 10 minutes in the room I wanted to leave. I was told if I wanted to leave I had to leave, "right now" so I got in a van with 10 others who were also leaving early because of the lack of care they received. One person told me the driver left them at Walmart for over 2 hours. I was lucky enough I only came from California the rest paid for hotel rooms in San Diego until there flights the next day. I do believe in the surgery, but I can't not say I would recommend A Lighter Me. If you decide to use A Lighter Me. Be sure to ask if all the doctors will be performing surgery on the same day....From what they told me each company is scheduled certain days, but the week of my date all doctors were doing surgeries. Also, no matter the hard time I had I'm still happy with the weight loss and the incisions Good Luck!!