Unfortunately my doctor that did my sleeve has retired. I went through True Results and I did the quarterly checkups the first year and year 2 they were 6 month and then yearly after but when I went for year 4 I got the run around. So I quit going. Not sure where to turn to talk to a live person but I figured here was a good option with people that have gone through the same. I will take suggestions of where to turn for a live person