Ok, so I received a letter of denial on March 1st for my surgery! My surgeon's office said not to worry the insurance co. was just "knit picking". After submitting another letter the insurance co. denied again saying they didn't have what they needed. I tried calling pre-certification myself to find out what's going on but they told me to have my physician call!!! At this point after 2 denials I'm not sure if they are going to approve it or not. I did EVERYTHING I was suppose to. I have thousands of dollars in medical bills already in order to have this operation. Has anyone ever had this happen to them???? By the way I have Cigna Ins.