Hi I am new here! I am so frustrated with my insurance/dr's office I could cry. I have jumped through all the hoops(psych appt, egd,etc). About a month ago my case was submitted to the insurance or was it? My insurance is saying they have never received anything in relation to my surgery. My case manager at the Dr office says she has submitted it three times. My insurance company says that my case manager should have a pending authorization number but when I ask her for it she doesn't have it. Has this happened to anyone? What else can I do? Thanks and nice to meet you all
Melissa