Okay everyone.... brand new here - (so.... HI!!) :tongue_smilie: - well, I've been "stalking" the site for a while now but seeing this post today has prompted me to go ahead and register so I could respond.
Let me apologize right away for the excessively lengthy post, but I got started and just couldn't stop!! :thumbdown:
My name is Libby. :tongue_smilie: From all my reading, I feel like I "know" a few of you already! :tongue_smilie:
I had my sleeve surgery on November 21st, 2009 at Dr. Andres Betancourt's Emmanuel Medical Center with Dr. Almanza... and yes, I too, ended up with a pretty nasty staph infection.
Now, admittedly, my experience was one of rushed plans, lacking in any type of research whatsoever with this hospital / doctor, in particular... I had fully researched and prepped for the mini gastric bypass surgery with Dr. Rutledge in Nevada a year prior but when funding fell through, was left to start over from scratch.
Having come into a little money suddenly on November 19th, I half-heartedly did a few internet searches to take a peek into what the self pay procedures were costing these days - - and stumbled upon a coordinator for Dr. Almanza offering an amazingly alluring fee for the gastric sleeve.
I made the call.... checked a few resources.... and my coordinator, Rita - says, "What are you doing on the 21st?".............. TWO DAYS LATER, she meant......... wow!! So it was a bit of a wild ride from there, but I flew out the next day to San Diego - stayed over at the Holiday Inn Bayside - and met the hospital transport back at the airport the following morning, who took us into Mexico and to the hospital.
The experience (while my family was CERTAIN that I would touch down in the middle of a warzone and awake from surgery having had my organs harvested for the black market!!) :drool5: was quite a pleasant one, for the most part.
Very warm and welcoming, the doctors and staff were quite accommodating every step of the way.
The hospital, while simple, was cleaner than some US hospitals I've seen.
The language barrier was something I wish I'd considered a bit more - - but really caused no major issues.... I had what I needed, when I needed it and never felt the least bit "unaccounted for".
The ONLY "issue" I had while in the hospital (which really did seem like a pretty big issue to me) was that the nurses did not wear gloves when working on my IV. They had a very difficult time due to my small "uncooperative" veins, and there were at least four attempts by different staff before the anesthesiologist finally stated that he would put the IV in himself once I was in the operating room.
Moments before I went in, another nurse made a SUCCESSFUL attempt to get the IV in. *thank GOD!!* (OUCH!!) :drool5:
But, through all the sticks - - all the blood, trying to get the IV in place.... I noticed that none of them had worn gloves.... *note, that I bled quite a bit!*
I mentioned to my "surgery mate" of my concerns.... and she seemed to shrug it off and have no matching concerns of her own..... by then, I was swooshed off to the operating room and when it was over, was too concerned with my recovery too rehash the thought in my mind, I guess.
Two days in the hospital and then on to the recovery house.
I actually stayed at Dr. Bettancourt's private home (a couple doors down from the recovery house) because they were quite full over there and Doc Andres felt I would be more comfortable at his home with his staff. I agreed.
Every aspect of my care was attended to and despite the normal post op pain and discomfort, I enjoyed a very peaceful stay.
I felt that my recovery was going very well, but since I had made the trip alone, had begun missing my family and requested to go home a day early.
All seemed well and arrangements were made for me to go home the next morning.
I have to say, that once I left the hospital - there were no longer "vitals checks", etc. - which I suppose is the norm - - - but had there been a couple of those throughout my recovery stay, it might have been brought to our attention that I was harboring a low grade fever, even the night before I left Mexico. :001_tt2:
I noticed that there was some redness around the largest of my incisions... but Doc Andres had checked prior to my going home - and I wasn't really having anything more than what I thought was "expected post op pain" - so... my drainage tube was removed - (MAJORRRR PAINNNNN!!!) :001_tt2: *probably due to the abscess that was already beginning to build* - - - and off I went.
Medical transport across the border (and me with no passport!!) and back to the San Diego airport for my flight home to Fort Worth.
I arrived home around 5pm that evening... (my 4th day out) and was EXHAUSTED, in pain, and light headed........ of course, I was sure that I just overdid it with the flight, walking through the airport, etc. (even though I had to summon a wheel chair transport to get through the airport to my parked vehicle).
Got through the night with my pain meds, cold sponge baths and as much sleep as I could get.
The next morning.... more of the same..... but the pain was worsening... my belly was bloating.... redness around the incision was broadening .... I could keep NOTHING down, vomiting and dry heaving.... and in one terrifying moment later that afternoon, my largest incision site burst open, literally FLOWING with an outpour of infectious pus!! :001_smile:
Of course, with no private health insurance - I was another self pay headed to the closest urgent care center for evaluation...
By that time, I had an increase in the fever and the pain was so unbearable, I could barely stand for more than a few seconds at a time.
Seems I was suffering a grapefruit sized abscess at my incision site (which had filled by then, into another of my sites which had also begun to seep)...
The doctor listened to my sleeve experience and surprisingly enough, without judgement, did her best to not only provide excellent care, but to do so while keeping my self pay status in mind.
A culture was done and I received an injection and three prescriptions (after I couldn't tolerate one in particular) to treat staph infection and was warned that I should be hospitalized - and that if ANYTHING worsened or there was not an immediate positive response to the antibiotics, that I would have no choice but to be admitted. I was receiving the highest and most potent treatment available in an outpatient situation.
THANKFULLY...... after three weeks of what I thought must be what hell is like - - I think I am finally on the mend. :drool5:
While in the urgent care clinic, I did contact one of the coordinators whom I'd never spoken to, but for some reason, had the number for... Shirley..... because the doctor needed to know what antibiotic I had been sent home from Mexico on.
She was cordial.... helpful.... and pleasant. Yet, I never heard from her again.
Yet another coordinator, Michele, (for Patti Lissberger) finally contacted me on 12/10 with a simple "how are you" email.... stating that Patti Lissberger prides herself on her after care contacts and "connections"....
I responded via email to Michele.... (cut and pasted the very email address she had provided).... and received, several days later, a response stating that I must have typed the wrong email address and that I should contact someone directly from the ISA Bariatric website. ::weird::
Again I responded - to three other email addresses, including Patti Lissberger's.... and after a couple more days, received a very generic phone message from Michele.
I didn't bother trying to call her back.
I am making my way...... recovering slowly........ having some issues with tolerating different things.... and I'm sure will have a billion questions throughout the journey....
But for now.... I just wanted to post MY experience and say that while I do believe there are a few things here and there that the Emmanuel Medical Center and staff could improve upon, I can't honestly say that I regret the experience... I may even go back again! (but I will definitely be more aware, more aggressive to state my concerns in the moments that I have them and better versed on what to expect.)
~ Just my 2 cents.... :001_smile:
Nice to "meet" you all!!! :tongue_smilie:
~ Libby