So I feel like an ass just a little bit, but not entirely... I heard back from the supervisor at the surgeon's office, and she told me that the girl that submits the paperwork was on an unexpected medical leave. The reasons I don't feel bad are because I spoke with the girl the day i asked for my stuff to be submitted before she transferred me to the other girl at the office that gave me an attitude. Second, it's a SURGEONS office, and they do general surgery as well, so you're telling me that no one is covering anyone when they're out?!? I find that a little hard to believe. Anyway, the girl was expected to return from her leave on Tuesday, so my stuff should go to the insurance company by the end of this week. I made sure to send every little detail to the surgeon's office to help my case as much as possible. My PCP was not cooperative in the least, but I made sure to get a copy of my visit notes with him to (hopefully) prove to my insurance that I'm trying. Wish me luck!!!