I was at the old hospital and hotel, which were nice. So I don't know anything about the new ones but I'm sure they are nice or Dr. Kelly wouldn't use them. Dr. Kelly was awesome, came to my room as soon as I got to the hospital even though he was in between surgeries. He came to see me at night before he went home. My daughter and dad both went and the driver picked my dad up every morning at the hotel and brought him to the hospital. He came back every night and took him back to the hotel. His name is Richardo, he was the one who picked us up at the airport and took us back. He is very sweet and funny, super nice guy. I loved the entire experience and would do it again in a minute. Dr. Kellys office number is 619-793-4869. His email is jrkelly45@hotmail.com. I used Linda at alighterme and she was very helpful I even called her from Mexico.