Hi there! I too had BCBS of AL...and just played the waiting game myself. I had the 6mo diet, jumped through all the hoops. My doctor's office submitted and I didn't hear anything for a week. Being impatient and hating to wait, I called and spoke to CS. I felt a little silly, but they were very nice. They did not have any pre-determination on file at that time. I called back a few days later (since the doc's office said sometimes I can hear before they do) and found out I was rejected!
This really put me into a tailspin and I was pretty surprised. They said my doctor's office neglected to include a 3-year medical records documenting my weight. Since my deductible has already been met for the year AND my insurance is changing come 1/1/12, I was pretty desperate to get this solved quickly.
Since I don't have a regular PCP, I contacted my gyno's office and was able to obtain documentation. They resubmitted to insurance and a week later, I was approved!
I just got the news of approval last Monday and my surgery is scheduled for 12/1. I am beyond thrilled!
My advice to those waiting...it's terrible to wait, but keep your eye on the prize. Keep your head high and you will get there!!