HopeThruFaith

Congratulations on your approval. I'm still waiting on mine but my surgery date is March 20th! We'll be sleeve cousins :0)

So, I broke down and called Cigna today (hard to suppress feelings of being anxious) spoke with A rep that advised that the nurse is still going through the 75 pages of info that was faxed in for my approval and she stated since my surgeon called them on Feb 15 that I should know something by March 7; 15 business days instead of the 30 I'm usually quoted. Is this a good sign?

BabewiththePower, are you using the same surgeon that submitted the weight watchers documentation?

I hate Cigna as well. They denied me last year for the band but I think it may have been with the ins coordinator at my old surgeon's office. My new surgeon submitted my paperwork on Feb 15 and was told in three days that my claim for the sleeve was denied because I had been denied for the band (different surgeon mind you) and that I needed to wait a year to resubmit for a WLS and that my policy does not permit an appeal process. WRONG. I called back and spoke to two different reps (just to be sure) and was assured that since I am using a different surgeon that my old denial holds no weight with getting my new request approved. I was also told that it would take 30 business days for a decision and there was no way to expedite it. I'm on pens and needles because my surgery date is March 20 and I've already gotten my medical leave at work approved. Keep us posted if you hear anything.

It does!!! I always wanted a brother LOL...keep me posted on your journey.

Congratulations!!! March 20th is my surgery date too!!!

I just had a consult with him on Thursday. Have you gotten your sleeve done yet?

Sorry to hear about your heart condition. I'm sure it's been hard. If you're anything like me the first thing I do is reach for food when I'm stressed or not feeling well. Thanks for the info on Dr. "Fuzzy" I keep hearing good things about him. I hope you get to feeling better and reach your goal!!! I (null)

Has anyone been banded at Wake Forest Baptist Medical Center in Winston Salem NC?

How was your experience? Did you use Dr. Fernandez by any chance? (null)

Cigna denied me after making me wait 33 days for a descion despite the fact that I had satisfied all my requirements. They didn't like the way my doctor documented my 6 month supervised diet. We resubmitted with additional documentation si I'm back to playing the waiting game....so nerve wrecking :0(

Cigna took a whole 33 days to deny me. They said that my 6 month supervised diet was insufficient documentation and that it needed to have been within the last 24 months. The policy however clearly states that if I have documented obesity for five years I can use records older than 24 months but still within the five years. We've resubmitted with more recent paperwork but my concern now is that it's not all from the same provider. I'm sick to my stomach over this. I can't understand why it took them so long to deny SMH. I hope you guys have better success with getting approved.

Sorry to hear that. Rude people annoy me also. Our employees must selected different CIGNA plans for us. I know end of the year is usually open enrollment time, maybe they have another plan you can switch too.

Have you heard anything yet? I'm playing the waiting game too and can relate to what you're going through. It will be exactly 30 days Nov 2 (in two days) and I have heard NOTHING....very stressful.

Has anyone been told that only their surgeon's office can call to check the status of their approval/denial? They won't give me any information and I'm starting to get frustrated :0(

Congratulations!!!!! How exciting. Have you got a surgery date yet?

Has anyone been told that only their surgeon's office can call to check the status of their approval/denial?

I so know how you feel. I have read those same post about getting approved in a matter of days. I should have known I wouldn't be that fortunate LOL. I submitted Oct 4 and have called several times and have been read the "still pending" script. I am trying to remain patient and optimistic but boy do they make it difficult. LOL Please keep us posted on your approval.

My paperwork was submitted Oct 4 and still no response from Cigna. I did call last week and was told by a CSR that it was "approved" but still pending. Huh? So I asked to speak with the Pre-determination department and was told flat out "it has not been approved...still pending :0( I hope to hear good news since they have kept me in suspense for so long LOL. Please keep me posted on your status...

My tentative surgery date is December 1 (YAY) I am waiting on Cigna to approve surgery. It's already been over two weeks and I know that it can take up to thirty days but the wait is killing me. I called today and was told by customer service that I was approved but it was still "pending" which didn't make sense to me so I asked to speak with the pre-determination dept who told me the CSR was wrong...still not approved and is still being reviewed :0(

Hello everyone. I am scheduled to have my first consultation with my surgeon Sep 9. I was just wondering if anyone has used or know anyone that has used this practice for their WLS? Just curious to find out about their patient care. Thanks!!!