I must say I am a little bummed out right now. I really thought that the place I picked was going to be the place for me, but it isn't. I will be canceling my endoscopy for this Friday. It seems that this place that I went to care more for making it about a money or making a profit than they do about the patient. They scheduled all my appointments within the month of December without even calling me and asking me what my schedule is like. I have to turn in my schedule ahead of time for the holidays on my job and my schedule can not be changed to accomodate them. I felt that was very impersonal. They should call the patients and not assume that the dates are free that they pick. It will cost me out of pocket at least $400, because they are contracted with BCBS. I thought that they would have at least scheduled my appointments monthly. There is no way anyone can go to all these specialists appointments in one month unless they are rich or want to be in debt. I called my insurance company and after talking to them, I felt as though that this is more about the business than how they treat the patients. I already have someone in mind that I can make an appointment with and I know he is good, because he is the GURU in Raleigh Durham with the surgery. He did my gallbladder surgery and cares for his patients. I am glad that I found out about this before I got halfway through it and found out how this place was. It is better for me to learn a lesson early than too late and have too much money invested. My trust is gone for this group now, so I definitely will not be using them for a lap band procedure. Right now, I just feel like someone have let the wind out of my sails, but I will pick myself up and brush myself off and move on to somewhere where there are better people.
Sylvia