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Don't give up...call them everyday if you have too. They are working for you. Remember, the squeaky wheel gets the grease! Do this for yourself, you deserve it. Good luck!

You have to believe and not give up. The weight you are is a disease and when you have the surgery you'll start feeling wonderful watching the weight fall off. You'll be able to move better, sleep better- its glorious. the one thing no one tells you is that there is a process we all go though which happens after the weight loss= where we get a little sloppy with the diet and for a while we don't see any consequences. The diet plan has to be relived call the Five Day Pouch Diet, just google it, It is something to know about before you get the surgery the surgeon doesn't mention this so go take a it will be a good process for you. I had the surgery 2 years ago and i am starting the five day pouch i am in the second day. Its all worth the processes. go forward and don't get discouraged. Look forward to hearing when you have had the surgery.

Please don't give up at all. I almost did. It took me about 10 months because of hospital changes and my age. I know, I have a band, but we are all WLS people. Have you ever thought of calling the insurance company and saying, WTF?? Bug your doctor's office. Say to them, please check for me and I will call you Monday at 11:00am and just keep doing that. Good luck and keeping trying. Arlene