Following the advice of one of my replies, I called Melissa Jenson at true results and she reffered me to a different Dr. She was great. The other Dr office called me the very next morning. (Dr.Snow). And she already had my insurance co change to him. She already had me a surgery date, Aug 9. and the best thing is they are only charging me half the co pay that Dr carter was charging, and they take my credit card, and no money up front. It will be longer before my surgery,but this just seems like a better deal all the way around. Not trying to be ugly, but I think Dr. Carter is alittle greedy.