Jump to content
×
Are you looking for the BariatricPal Store? Go now!
Sign in to follow this  
  • entries
    87
  • comments
    376
  • views
    11,591

Another day down

Sign in to follow this  
minpinmom

160 views

Well, I was so freakin ready to call this morning and see if my Coordinator is back to work from being sick - she was! Yea, thank you for being there today Brandi! The bad news, she still didn't have a hard copy. So, I call Tricare and get a smart ass named Tiffany. Well Tiffany says that they are not allowed to fax to the Dr.s office by request of a patient, it has to be by request of the Dr. I asked her to look up the 29th and check the notes, she said, yes, it shows they were supposed to fax the paperwork. So, still being OH SO diplomatic, say, my Dr.s office has misplaced it, can you have the referral dept refax. She repeats, I am sorry, we can't fax on your request. I say, OK, then fix what was supposed to be done on Tuesday - She puts me on hold for freakin EVER. Comes back and says they are contacting the Dr.s office to get the fax number, mind you, this is the fax number that I GAVE them on Tuesday, and tried to give them again today. But Tricare thinks I have cooties and refuses to take the Fax number from me. She gives me some load of camel crap about they can't fax to a number without the number being given to them by the Dr.s office . . So, I HOPE, beyond hope that the stinkin fax got freakin faxed today! Brandi said as soon as she gets it, she will call.

 

Come on Brandi, pls call tomorrow!

 

Sign in to follow this  


1 Comment


Recommended Comments

Well, I was so freakin ready to call this morning and see if my Coordinator is back to work from being sick - she was! Yea, thank you for being there today Brandi! The bad news, she still didn't have a hard copy. So, I call Tricare and get a smart ass named Tiffany. Well Tiffany says that they are not allowed to fax to the Dr.s office by request of a patient, it has to be by request of the Dr. I asked her to look up the 29th and check the notes, she said, yes, it shows they were supposed to fax the paperwork. So, still being OH SO diplomatic, say, my Dr.s office has misplaced it, can you have the referral dept refax. She repeats, I am sorry, we can't fax on your request. I say, OK, then fix what was supposed to be done on Tuesday - She puts me on hold for freakin EVER. Comes back and says they are contacting the Dr.s office to get the fax number, mind you, this is the fax number that I GAVE them on Tuesday, and tried to give them again today. But Tricare thinks I have cooties and refuses to take the Fax number from me. She gives me some load of camel crap about they can't fax to a number without the number being given to them by the Dr.s office . . So, I HOPE, beyond hope that the stinkin fax got freakin faxed today! Brandi said as soon as she gets it, she will call.

Come on Brandi, pls call tomorrow!

Share this comment


Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

PatchAid Vitamin Patches

×