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Call Me Maybe -- NOW!

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Flutterby

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Yesterday (5-14-13) they finally called and told me the insurance approved my WLS. WOO HOO!

 

We had to go back and forth with the clinic personnel and the insurance company reps over and over to get everyone on the same page. Unfortunately we were dealing with an insurance coordinator at the bariatric clinic that was inexperienced. We discovered she had entered and submitted the wrong code twice. Because of that and other mistakes they kept concluding the insurance wouldn't cover the surgery due to being a pre-existing condition. Talk about confusing!

 

I would call, or my husband would and feel like we got everything straight and our insurance company rep kept reassuring us it was covered and all was well. Then we wait again. I guess the people who were to follow up wouldn't read the complete file and were thinking I would have a long waiting period to be covered. They would just go silent until I got worried and called again and again and find out they are still thinking it's not covered. This has happened three times now.

 

Someone didn't read their notes very well. So after many frustrating phone calls with confusing conclusions, my wonderful husband would take them to task and got things done! Three conference calls with the insurance and clinic and my husband all together and now we got the right codes, the right person to understand and things are moving forward. He's my hero!

 

Now, I was supposed to get a call yesterday or today about the WHEN! and.... Oh good grief. I keep getting butterflies in my big 'ole tummy and waiting on the scheduling lady to call me and let me know the date.

 

I'm nervous and happy and worried she won't call and I'll wonder why. Please let it all get done fast and let me get on the final stretch of the waiting race. I want to get to the next phase of my journey to health.

 

On Mother's Day we went out to eat with my folks and two of our seven kids (daughters 23 and 13), and I decided I would have my husband take a picture of us (Me, Mom and my girls) after our meal. Mind you, I normally would NEVER suggest a picture to include me. Part of me wishes I hadn't this time because it literally HURTS to look at what I've let happen. But, I know it's a "Before" picture and I need this to motivate me and reassure me of this path toward a wonderful future I am on.

 

Come on scheduling lady, CALL ME MAYBE? PLEASE PLEASE PLEASE!

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