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Antici-Pa-A-A-Ation....it's Making Me Wait.....

Tiffany Talbert Corbet

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Last Tuesday, at 8 a.m. I met with the surgeon, dietician and physical therapist. I've been VERY good to NOT call the dr. office to bug them to find out if I have been approved by insurance or not. I have faith they're working on it best they can. Only thing is, I called the insurance prior to the information session and then again after receving the paperwork at the information session, and both times was told the only requirements for approval for the surgery (covered 100%, thank you GOD!) is that the BMI be 35+ with co-morbities, or 40+ without and a 5 day notice prior to the procedure. The surgeon told my husband and me that I fit perfectly into the perameters, and that now is the best time for me to do this since everything else health-wise is in great condition.

 

So why have I not heard anything!? I'm trying very hard to be mature and not throw a fit and become a pest. I'm working to convince myself that I need to wait at least until Friday before calling them to get an update.



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Girl, don't worry about being a pest! Call them! They are all paid to provide you with questions and answers. Sometimes people will act A little swifter when they see that you are going to be checking up on the job that they're doing. Don't feel guilty at all about calling. No one is doing you a favor for free, ins co, dr, lab, nut,.....etc. they're all providing you with a service that YOU pay for. That's what makes you a consumer and the customer is always right to ask questions.

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Hi SweetTee! Thanks for that! I actually let the curiosity get the best of me and I called the insurance company first. I don't think the girl knew quite what she was talking about, but I got the info I was looking for. No request had been filed yet. SO, I then called the dr's office to ask, and of course a clueless lady answered the phone and had to keep leaving the phone to ask questions. Long story short, they said they were waiting on my psych eval (which I had done 4 weeks prior!). So, I called the psych's office and left a message. The psych dr. herself called me back. She said she has a stack of evaluations and she doesn't send them to the dr. until they request them becuase then they would have a lot of evals for patients who didn't move forward. She then told me that she had just received an email from the dr's office requesting my eval!! Seems someone somewhere slipped and missed a step! Since my insurance covers it 100% and all I have to have for approval is the dr verifying my BMI and 5 days notice, maybe this will get the ball rolling.

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