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New doc, closer to a date

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Janiece

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I switched to the other Dr Pinnar (Robert) in Reston, VA. I have nothing against Dr Eric Pinnar, I just feel more comfortable with Robert Pinnar and his staff. They seem more down to earth and like a family. Anyway, after doing the 3 month pre-surgical program, Sue called and said there was a problem. Aetna said they wanted me to see the doctor every week during the 3 months, not just once a month, which meant I'd have to start all over. Sue said she'd call the Aetna person back and see what was going on. Today she left a message with my insurance approval number! I don't know what happened and I don't care. I called back to set a date but she's out until Monday. That's kinda bogus that no one else can do scheduling. I'm counting down the minutes until I can call and set a date. Very, very exciting!:biggrin:

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I switched to the other Dr Pinnar (Robert) in Reston, VA. I have nothing against Dr Eric Pinnar, I just feel more comfortable with Robert Pinnar and his staff. They seem more down to earth and like a family. Anyway, after doing the 3 month pre-surgical program, Sue called and said there was a problem. Aetna said they wanted me to see the doctor every week during the 3 months, not just once a month, which meant I'd have to start all over. Sue said she'd call the Aetna person back and see what was going on. Today she left a message with my insurance approval number! I don't know what happened and I don't care. I called back to set a date but she's out until Monday. That's kinda bogus that no one else can do scheduling. I'm counting down the minutes until I can call and set a date. Very, very exciting!:thumbup:

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Yay! That is super exciting. I bet you want to hug Sue for doing what ever she did to make it happen. That would have really stunk if you had to wait. Congrats!

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