Three phone calls and more frustration!!!
Ok, turns out we had to wait a while for a letter of exclusion from my primary insurance before submitting to TriCare. That took till 8/26, then review of my file, then finally it was all faxed 8/28. Great, so I'm thinking...most of these people are getting answers from Tricare within a couple days so I was patient for a few days. Then I made the first phone call. "I don't see anything here" so I asked could they verify they received the fax and they did, then told me it usually takes 1-5 business days to process, so fine. I gave it a few more days and called again. :party: They tell me to call back the next day. That brings us to today... I called this morning,they said well it's here, call back around three. I called back and the person I talked to finally determined that they were holding it for the exclusion letter from my primary ins. And she determined THEY ALREADY HAD IT!!! The entire week went by and they had what they needed all along!!! So I'm SOOOO mad, and I have to wait over the three day weekend AGAIN.
At least it shows on Triwest.com as pending medical review. :tt1:
I'm so mad at all the delays...uuuuggghhh!!!!! And why did I think that just because I got every single thing they needed for all the doctors quickly that this would be fast and simple??? What makes me madder is my deductible starts over again on October 1st so if I can't get it done before then I get to pay my deductible all over again!!! CRAPPPP!! And my surgeon is a non-network provider so who knows how much is going to come from my pocket. I just want to get done worrying about all of this and get on with losing weight. Fingers crossed till tuesday or weds. :mad:
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